OUR ONLINE RETURN POLICY IS AS FOLLOWS:
NO RETURNS! We are happy to inform you that we allow exchanges only. Exchanges are accepted within 15 days from the delivery date, ensuring that you have a reasonable amount of time to decide. To initiate an exchange, please reach out to us at CRAFTY.CREATIONS.STUDIO2024@GMAIL.COM with your order number and a brief explanation of the reason for the exchange. Please note that any exchanges completed will be for the exact same item that was originally purchased and not for any different items. Thank you for understanding!
FORM OF PAYMENT: Refunds, if issued, will be provided through the original form of payment used at the time of purchase. In the event that the original form of payment is unavailable or cannot be processed, store credit will be granted instead. Alternatively, we may offer the option of selecting a different item of equal or greater value, all at our discretion. Thank you for your understanding!